Frequently Asked Questions

  • PhD Home Services provides residential plumbing, heating, HVAC, and drain services, focused on accurate diagnosis and long-term solutions.

    Services include:

    Plumbing repairs and upgrades

    Drain cleaning and clog removal (sinks, tubs, toilets, and main lines)

    Water heaters – tank and tankless service, repair, and replacement

    Heating system service and repair

    HVAC troubleshooting and maintenance

    Fixture installation and replacements

    Leak detection and corrective repairs

    Preventive maintenance and small system improvements

    If a problem affects your home’s water, comfort, or drainage systems, it’s approached methodically and explained clearly before any work begins.No pressure, no confusion—just a clear path forward.

  • Start by calling or booking online. We’ll talk through the issue, schedule a visit, and take the time to properly diagnose the problem once on site. You’ll be given clear options and straightforward pricing before any work begins.

    No pressure, no confusion—just a clear path forward.

  • PhD Home Services is owner-operated. You work directly with a licensed master plumber and HVAC technician—not a trainee, not a commissioned salesperson.

    That means:

    • Accurate diagnosis instead of guesswork

    • Honest recommendations based on what your home actually needs

    • Work done carefully, cleanly, and correctly

    The focus is solving the problem—not selling unnecessary work.

  • You can reach PhD Home Services by:

    • Phone: (607) 654-0312

    • Online: Use the “Book Now” or Contact page

    If you leave a voicemail or message, include your name, address, and a brief description of the issue so we can respond efficiently.

  • Pricing is based on the scope of work, time required, and complexity of the issue. Because every home and problem is different, work begins only after the issue is properly evaluated and pricing is clearly explained.

    There are no surprise charges—just fair pricing for professional, long-term solutions.

  • Homeowners often say the process feels calm, clear, and professional.

    You can expect:

    • Clear explanations without jargon

    • Respect for your home and time

    • Thoughtful, durable solutions—not quick patches

    The goal is to leave you confident in the work and comfortable calling again when you need help.